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Autonomous agents · Multi-step reasoning · Tool use · Voice

AI Agent Development for the operations that actually run your business.

We build task-completing AI agents — not chatbots. Agents that qualify leads on WhatsApp, book meetings in your calendar, raise tickets in your CRM, and run multi-step operations across your existing tools with a supervised, auditable loop.

Tool-use
Native
Multi-step
Reasoning
Guardrailed
By default
Auditable
Every action logged
AI Agent Development
Service · CloudLab Technologies
AI Agent Development
What we build

Agents that finish tasks, not just talk.

SDR & Sales Agents

Inbound + outbound agents that qualify, book meetings, hand-off to humans and log everything in your CRM.

Support Agents

L1 support agents that answer, deflect, escalate and update tickets — trained on your product docs and history.

Admissions Agents

Voice / chat agents for education — enquiries, application status, document collection, interview prep.

Internal Ops Agents

Employee-facing agents that pull data across tools, generate reports and complete internal workflows.

Multi-tool Orchestration

Agents that reason across CRM, calendar, WhatsApp, email, database and payments in a single supervised loop.

Guardrails & Auditing

Every action logged, every dangerous tool gated, every LLM output evaluated. No unsupervised autonomy.

Real systems, measurable impact

The proof this actually works.

Every number below is drawn from a real CloudLab implementation of UniCRM.ai. Numbers are contextual to that project — not generic guarantees.

See the UniCRM.ai case study
Product capabilities
3AI agents per workspace
24/7WhatsApp automation availability
Stack
GPT / Claude / GeminiLangGraphLangChainOpenAI AssistantsRetell VoiceTwilioWhatsApp Businessn8n / ZapierVector DBsPostgresRedisAWS Bedrock
How we work

From use case to a shipped, monitored agent.

01
Use-case audit

Which task is worth automating? What data, tools and guardrails does the agent need?

02
Design

Tool schemas, escalation rules, evaluation criteria and human-in-the-loop review points — before we write a prompt.

03
Build & Evaluate

Iterative build with automated evaluation on real business scenarios, not toy prompts.

04
Deploy & Monitor

Production deploy with logging, cost controls and continuous evaluation as data changes.

Outcomes

What you actually get.

Every AI Agent Development engagement ends with hard business outcomes — not slideware. Here's what a typical client walks away with.

  • Agents that complete tasks — not just chat
  • Full audit trail of every agent action
  • Human-in-the-loop review where risk warrants it
  • Cost-controlled, guardrailed by default
FAQ

Frequently asked questions

A chatbot answers questions. An AI agent completes tasks — it calls tools, updates your CRM, books meetings in your calendar, sends WhatsApp messages, raises tickets. Agents have state, tools and guardrails; chatbots have prompts.
Case studies

Exploring groundbreaking AI projects transforming industries and driving innovation.

SHRRP - US Aid Project
Real Estate
Pakistan

SHRRP - US Aid Project

Modernizing a Human Rights Research Platform for Catholic Relief Services

Read case study
Ai Powered LMS for Online Tutors
Education
United Kingdom

Ai Powered LMS for Online Tutors

The All-in-One AI Teaching Platform for Tutors, Schools & Online Academies

Read case study
Business Process Automation
Education
United Kingdom

Business Process Automation

An AI-Driven CRM Built for Educational Consultants, Universities & Admissions Teams

Read case study
POS + Inventory MS for French Store
Communication
France

POS + Inventory MS for French Store

A Unified Commerce Platform for Retail, Inventory & Point of Sale

Read case study
Multi Store Jewelry Business MS  - USA
Retail
USA

Multi Store Jewelry Business MS - USA

A Unified ERP Solution for Multi-Store Jewelry Retail Chains

Read case study
Telemedicine Application
Medical
United Kingdom

Telemedicine Application

A Complete Digital Healthcare Marketplace for Patients, Doctors & Telemedicine

Read case study
Alfa rabi Research Complex
Education
Pakistan

Alfa rabi Research Complex

The platform centralized research project management, researcher profiles and laboratory resources,

Read case study
StudyPortal.ai
Education
United Kingdom

StudyPortal.ai

An AI-powered university admissions platform that helps students find suitable courses and progress through applications.

Read case study
Edu bridge network
Education
United Kingdom

Edu bridge network

Connecting Students with Global Opportunities

Read case study
 Construction Project MS
Construction
Australia

Construction Project MS

From Planning to Completion—Connected in One Platform

Read case study
NiNi's Tutor Official Mobile Apps
Education
Pakistan

NiNi's Tutor Official Mobile Apps

Discover. Book. Learn. All in One App.

Read case study
Multi Branch Diagnostic Lab MS
Medical
Pakistan

Multi Branch Diagnostic Lab MS

Empowering Smarter Diagnostics Through Intelligent Automation.

Read case study
The Majestic Quran - iOS & Android
Education
United Kingdom

The Majestic Quran - iOS & Android

Experience the Quran like never before

Read case study

* Every engagement is tailored to your data, compliance and integration requirements.

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International delivery

AI Agent Development across our international markets.

CloudLab delivers ai agent development to businesses in these markets — pick the one closest to yours to see local delivery detail, invoicing and case work.

Ready to start?

Let's build your next ai agent development project.

Share a rough spec or just a rough idea — we'll come back within one business day with a realistic scope, timeline and price.

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