Live Complaining
01User can complain the society live by posting pictures of the affected area or by selecting the location through provided Google map in the app.
In-App Communication
05This feature allows users to speak to the support agents using text message and inquire regarding the complaints.
Real-Time Updating
02User can update his / her complaints anytime by posting new photos of the affected area, by sending a text again to the admin or by selecting
Graphical Description
06Admin can view the location of complain live from the dashboard using Live Google Map Api integration.
Hierarchy model
03Hierarchy modelling make it super easy for admin to deal with the complaints and forward to the concerned departments or individuals.
2 x Core Modules
07Mobile applications are completely driven by a feature loaded web-based dashboard.Mobile applications for Android & iOS stores.
Different Department
04User would be able to deliver or transfer the complaints to the respective department. the respective department individuals.
MCMS Web Portal
08The web portal of the System is designed to offer administrative features to the society owners / concerned departments.The portal offer role based customized views (admin, finance, field staff etc..)
Municipality Complaint Management
The Municipal Compliant Management system is specifically designed by keeping government and large-scale real estate society projects in mind where local residents will be able to register their complaints to the concerned departments using mobile applications or over the phone call.