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Service Details

Streamlined Work Flow

Our system is set up so that it will capture all patient events from the initial intake notes. We encourage our clients to obtain updated insurance information at every visit. We ensure that patient demographics are consistent and correct. We are cognizant of requirements for various carriers and government payers. We know when referrals and authorizations must be made to ensure payment. At Ascend BPO Services, these matters are routine, rather than occasional.

Experienced, Focused, Trusted

We are a technology-enabled business service company serving the healthcare industry. Specifically, we offer cloud-based clinical workflow and revenue cycle management technology and services tailored to meet the specific workflow and business needs of imaging and image-guided procedure specialists, to improve their practice and business performance and help them grow.

While our large competitors tend to be generalists, we differentiate ourselves by focusing on a highly specialized segment of the physician market, deeply understanding what our clients do, and tuning our applications and services to their specific needs

Our distinctive workflow specially designed to maximize cash flow is as folows:

Pre-Visit Activities

1- Keep Track of Provider’s Schedule

2- Perform Prior Eligibility

3- Determine plan Coverage

4- Obtain Prior Authorization/Referrals

5- Calculate Patient’s Responsibility in advance (co-pay, Co-ins, Deductible)

6- Set Alerts for front office and provider regarding Billing Issues

Post-Visit Activities

1- Claim Scrubbing (Validating ICD, CPT, Modifiers & LCD)

2- Applying Plan Specific Rules

3- Attaching Required Documentation with Claims

4- Best Turn Around Time

5- Aggressive Follow-ups

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